winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 2351749094
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a reliable connection to establish. If you still don't receive the OTP after the allotted time, you can reach out to the app's support team via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, first try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device, then download the latest version to ensure you have the most up-to-date features. Once installed, you can log in and start playing with ease. This update should resolve any issues you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not bonus amounts. This means you can only claim the rewards you've earned through your gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card and linking your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes to 3 hours. However, some users may experience delays with payments, requiring a wait of up to 24 hours. These delays affect the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn by the user. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, your funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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