winexch

winexch App support

Contact
+91 7985899447

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number to initiate the verification process. A one-time password (OTP) will be sent to your number, which you'll need to verify to complete the login. Once verified, you can access the app without needing a password or email login credentials.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, click "send OTP" again after a brief wait. If the issue persists, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, submit your correct KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve the issue and activate your new account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can easily log in and start playing. This should fix any problems and provide a smooth gaming experience.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible from earned gaming money, and bonus funds cannot be withdrawn. This limits the withdrawal options to funds earned through gameplay, rather than including bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete your registration, you must submit your KYC details in the app, which includes saving your Aadhar card, UPI, and bank account information. This is a necessary step to ensure a smooth and secure experience. Please ensure all required details are accurately filled and saved in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a process that typically takes 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours. This delay in payment processing is a potential exception to the otherwise efficient service.

Q4: Why is the bonus balance not being withdrawn?

The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn for personal use. Any winnings earned while using the bonus amount can be withdrawn separately.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for further assistance.

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