winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 2020491839
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, which will authenticate your login. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure you have a stable internet connection and wait for a strong signal. If you don't receive the OTP within the allotted time, try clicking the "send OTP" button again. Alternatively, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active account number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues you may be experiencing.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and enjoy playing the app. This should resolve any compatibility or login problems you were experiencing.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available options. Only earnings from gaming can be withdrawn, and bonus money is non-withdrawable. Withdrawals of Rs. 100 or more can be made from your gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including linking your Aadhaar card, UPI, and saving bank details. This information will be necessary for further processing. Your cooperation in providing this information is highly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow transactions to be processed within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception to the usual quick processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once you've earned money by playing games with the bonus amount. In essence, the bonus is for in-game use only, with winnings being withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to confirm the status of your withdrawal request. If it's failed, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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