winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 4916010367
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number, followed by verifying the One-Time Password (OTP) sent to you. This will authenticate your account without needing a password or email. Once verified, you can easily access your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP after clicking "send," try contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help resolve the issue and restore access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the app without problems. Once updated, you can proceed to play the app as normal.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawn funds are only from earned gaming revenue, and bonus amounts cannot be withdrawn. Withdrawn money is from the earnings of gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, all your Know Your Customer (KYC) details must be filled and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, payments may occasionally experience delays, requiring a wait of up to 24 hours in such cases. This delay in payment processing can be a minor setback in an otherwise efficient app experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are exclusive to gaming use and cannot be withdrawn by others. Any winnings earned from playing games with the bonus amount can be withdrawn by you. This means you can access the money earned from gaming, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact the care centre for assistance.
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