winexch

winexch App support

Contact
+91 4140639881

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to access your account securely without needing a password or email. This convenient login method allows you to easily access your account with just your mobile number.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection and wait for a strong signal. After that, click "send OTP" and wait for a specified time. If the OTP doesn't arrive, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To continue using your account, try logging in with your active phone number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate account transfer. This will help resolve the issue and get your account up and running smoothly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and play without any problems. This should get your app up to date and ready for use.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus amounts. This means you can only cash out your winnings, not any rewards or incentives.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and uploaded within the app, including saving your Aadhar card, UPI, and bank details. This information is mandatory for completing the registration process. By saving these details, you will be able to use the app securely and efficiently.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a processing time ranging from 30 minutes to 3 hours. However, occasional delays in payments may cause users to wait for up to 24 hours. This delay is a notable exception to the otherwise efficient experience provided by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are available for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is being processed. If it's not showing up, don't worry - the money should be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.

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