winexch

winexch App support

Contact
+91 3493302600

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to securely access the account. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection to ensure a strong signal is available. Wait for a proper signal and then click "send OTP" again if necessary. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If you've changed numbers, submit your updated KYC (Know Your Customer) details via email to initiate the account transfer process. This will facilitate a smooth transition to the new account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and play the app without any problems. This should allow you to access the newest features and content.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only possible for earnings from gaming, not for bonus amounts collected. This means you can only cash out the money you've earned from playing games, not any additional rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in this app, including saving your Aadhar card, UPI, and bank details. This information is required for verification purposes. Once completed, you can submit your details for further processing.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services make the process typically take anywhere from 30 minutes to 3 hours. However, occasional payment delays can cause a wait of up to 24 hours. This delay is a rare exception to the otherwise efficient process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus money itself remains separate from winnings and is not available for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.

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