winexch

winexch App support

Contact
+91 2861914924

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This secure method eliminates the need for a password or email login. You can now easily log in using just your mobile number.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal to come through. If you don't receive the OTP after waiting, try clicking on send OTP again or seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use your active registered number. If your number has changed, send your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help resolve the login issue.

Q4: You are getting blackout and the app is not opening?

You need to uninstall the old version of the app from your device. Download the latest version and install it, then you can log in and start playing. This should resolve any issues and provide a smooth gaming experience.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other similar apps. You can only withdraw earnings from gaming activities, not bonus amounts. This means you can cash out the money you've won playing games, but not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within this app. This includes linking your Aadhar card, UPI, and storing all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing may experience occasional delays, potentially extending the wait time to up to 24 hours. This delay in payment processing is a rare exception to the app's generally efficient services.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount are eligible for withdrawal. The bonus itself, however, remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in settings to see if your withdrawal request has been successful. If not, the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for assistance.

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