winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 8779191746
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This secure method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable with a strong signal. If you don't receive the OTP within the given time, you can try clicking on send OTP again or reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and start playing without any problems. This should update the app to its latest version and resolve any issues you were experiencing.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned through gaming, and not for any bonus amounts collected. This means you can only cash out your actual gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within this app. This includes linking your Aadhar card, UPI, and saving your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 3 hours, which is a significant improvement over 30 minutes. However, occasional payment delays can prolong the wait, extending to up to 24 hours in some cases. This delay can be unpredictable and may vary depending on the specific processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are exclusive to gaming use and cannot be withdrawn. Any winnings earned while playing with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is pending. If it's not showing up, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
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