winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 2286561738
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, you'll be logged in without needing a password or email. This convenient method allows for easy and secure access to your account.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal to appear. If you don't receive the OTP after a reasonable time, you can try again by clicking on send OTP. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number associated with your account. If your number has changed, send your updated KYC details to customer support via email to assist with the account transfer. This will help resolve any login issues and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated app without any problems. Once installed, you can start playing the app with ease.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned money from gaming and not for bonus amounts. You can withdraw the money you've earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This delay can occur due to issues with payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus is only redeemable for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus can be withdrawn. The bonus itself cannot be withdrawn, but any earnings from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see the status of your withdrawal request. If the request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.
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