winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 9001646307
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection and wait for a strong signal. If you still don't receive the OTP, click on "send OTP" again and wait for a short period. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once installed, you can access the app's updated features and functionality.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Only earnings from gaming activities can be withdrawn, not bonus rewards. Your collected bonus money cannot be withdrawn, only the money you've earned through gaming can be accessed.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in this app. This includes saving your Aadhar card and linking your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within a timeframe of 30 minutes to 3 hours. However, occasional delays in payment processing may require a waiting period of up to 24 hours. This delay can happen even with the app's otherwise efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while playing with the bonus can be withdrawn. The bonus itself cannot be withdrawn or used outside the gaming environment.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry - the funds will typically be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for further assistance.
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