winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 1935401241
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, enter your registered mobile number and verify the OTP (One-Time Password) sent to your phone. This secure method eliminates the need for a password or email login. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. Wait for a proper signal, then click "send OTP" and wait again. If you don't receive the OTP, use the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, submit your updated KYC details to the customer support team via email to assist with account transfer. This will help you successfully access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the app store. Once installed, you should be able to log in and enjoy the updated app. This should resolve any compatibility problems and allow smooth gameplay.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals can only be made from earnings earned through gaming, not from bonus rewards. The funds collected as bonus cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app, including saving your Aadhar card, UPI information, and bank details. This will enable the app to verify and utilize your provided information. Ensuring accurate and up-to-date KYC details is crucial for a seamless experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to be completed within a timeframe of 30 minutes to 3 hours. However, occasional delays in payments may extend the wait to up to 24 hours. This delay is typically related to payment processing rather than the app's functionality.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Any winnings earned from playing with the bonus amount can be withdrawn. This means you can cash out winnings, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to see why your withdrawal request is failing. If the funds are not credited to your wallet within 24 hours, you can contact their care centre for assistance. They will be able to help resolve the issue and ensure the money is added to your account.
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