winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 3638219979
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive a verification code. Next, verify the one-time password (OTP) to securely log in. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
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Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active telephone number. If the number has changed, email your updated KYC details to the customer support system to facilitate account transfer. This will allow you to shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the app without any problems. This should ensure you have the most up-to-date version and a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from money earned through gaming activities, not from bonus amounts collected. This means users can only withdraw their hard-earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted through this app. This requires saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to an additional 24 hours. This delay may affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform. You can withdraw the money won while playing games using the bonus amount, but the bonus itself cannot be withdrawn. Any winnings from the bonus can be withdrawn, separate from the bonus funds.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request isn't showing, don't worry as the funds will be added to your wallet account within 24 hours. If you still have concerns, you can contact the care centre for assistance.
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