winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 6353720316
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (One-Time Password) that will be sent to your mobile device. This will securely log you in, eliminating the need for a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to come through. If the OTP doesn't arrive within the specified time, you can use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your existing active number. If your number has changed, update your customer support with your correct KYC details via email to assist with account transfer. This will help facilitate the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. After uninstalling, download the latest version of the app from the store. Once updated, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not bonus or other forms of rewards. This means you can't withdraw bonus funds, but only the money you've earned from playing.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhar card, UPI information, and bank details. Having these details up to date is necessary for the app's functionality.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, occasional delays in payment processing may require users to wait up to 24 hours. This delay can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. The bonus itself cannot be withdrawn, but any winnings from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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