winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 9175008319
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the process. This eliminates the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP after a suitable waiting period, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details to customer support via email to assist with account transfer. This helps facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without problems. This should fix any issues you were experiencing with the app.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means users can only redeem their actual winnings, not any additional rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, which includes saving your Aadhar card, UPI information, and all bank details. This is a necessary step to ensure a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to be completed within 30 minutes to 3 hours. However, occasional delays in payment processing may require a wait of up to 24 hours. This variation in processing time may occur due to external factors affecting the payment system.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus money for gaming purposes and cannot withdraw it. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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