winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 8036911633
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, and you'll be logged in instantly. No password or email is required for this secure and convenient login method.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you still don't receive the OTP after waiting, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your registered active number. If your number has changed, please send your updated KYC details to our customer support via email. This will aid in transferring your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you have the updated app, you can log in and enjoy playing. This should allow you to access the app without any further problems.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, with bonuses not being redeemable. This means you can only withdraw money earned from actual gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays may occur, particularly with payments, which can take up to 24 hours to process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once earned from playing games with the bonus amount. This means the bonus funds are separate from actual winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where you'll find the status of your withdrawal request. If the money hasn't been added to your wallet account within 24 hours, you can seek assistance from their care centre.
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