winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 9420672501
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number to securely access the account. This eliminates the need for a password or email, making it easy to log in with just your mobile number.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection and wait for a strong signal. If you still don't receive the OTP, you can try clicking 'send OTP' again or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the active phone number associated with your account. If your number has changed, please submit your updated KYC details to the customer support team via email to facilitate the account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and play the updated app. Once updated, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. However, note that only earnings from gaming can be withdrawn, and not bonus amounts. The withdrawn amount will be based solely on the money you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This variance in processing time is worth noting when using the app.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn for anyone else. You can withdraw funds earned by playing games using the bonus amount, but not the bonus itself. Any winnings from the bonus must be played through before withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot, check your transaction history in settings. If your withdrawal request fails there, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.
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