winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 7480143375
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password) verification code. Once verified, you can access the app without needing a password or email login. This streamlined process allows for easy and secure login.
Q2: What should I do if I am not getting OTP?
To proceed, you need to check and ensure a strong internet connection is available. If you don't receive the OTP within the given time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should update the app to its latest version and allow you to access its features.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned gaming money, not bonuses. This means users cannot withdraw bonus rewards but can only access the money they've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes uploading your Aadhaar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
Using this app, the process from start to finish typically takes between 30 minutes to 3 hours, thanks to its fast and stable services. However, occasional payment delays may occur, adding up to a 24-hour wait in some cases. This delay is an exception to the otherwise streamlined experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned in gaming can only be used within the gaming platform, not withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. This means the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request fails, don't worry - the funds will be added to your wallet account within 24 hours. If you still encounter problems, contact their care centre for assistance.
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