winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 4530163552
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Following this, verify the One Time Password (OTP) sent to your mobile. This secure method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To check your internet connection, wait for a strong signal to come through. If you don't receive an OTP after the specified time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without problems. This will ensure you have the most recent features and functionality.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned gaming money and not bonus rewards. This means users can redeem their winnings, but not any bonus credits.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment delays can occasionally occur, resulting in a wait time of up to 24 hours. This delay is an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn as cash. You can withdraw the money you've earned from playing games using the bonus funds. Any funds earned from playing with bonus money are yours to withdraw.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where it may take up to 24 hours for the withdrawal to be processed and added to your wallet account. If the problem persists, you can contact their care centre for assistance.
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