winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 8417447240
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, first check your internet connection and wait for a strong signal to come through. Once you have a stable connection, send OTP and wait for the allotted time. If the OTP doesn't arrive, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
If you're experiencing issues with your account, try logging in with your active number. If the number has changed, submit your updated KYC details to our customer support team via email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. Once installed, you should be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are only allowed for earned gaming funds, not bonus rewards. This means users can only redeem money they've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must fill out and submit all your KYC details within the app, which includes saving your Aadhar card, UPI information, and bank details. This is a necessary step to ensure a smooth and successful registration. Please ensure all required information is accurately and completely entered.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, occasional payment delays can occur, potentially requiring a wait of up to 24 hours. This delay can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status, go to settings and review your transaction history. If your withdrawal request isn't showing, don't worry - the funds will be added to your wallet within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.
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