winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 5786842502
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. You will then receive an OTP to verify, after which you will be logged in. This login method eliminates the need for a password or email verification.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If the signal is stable, click on the "send OTP" option and wait for the code to arrive. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your KYC details to customer support via email to assist with transferring your account. This will help complete the account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This update should fix any issues you were experiencing and provide a smoother gaming experience.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to earnings from gaming activities, not including bonus funds. This means users can only withdraw money they've earned through actual gameplay, not as a bonus.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This exception can add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from playing games can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus funds. The bonus funds themselves, however, are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is unsuccessful, don't worry, as the funds will typically be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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