winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 7774370128
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you can log in instantly, eliminating the need for a password or email login. This simplified login process makes it easy and secure.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and ensure you have a strong signal. If you don't receive the OTP after clicking "send," wait a bit longer and then reach out to the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your existing active account number. If your account number has changed, send your updated KYC (Know Your Customer) details via email to customer support to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To proceed, you'll need to uninstall the existing app from your device. Once uninstalled, download and install the latest version of the app, which should resolve any issues you were experiencing. After the update, you should be able to log in and use the app without any problems.
Q1: What is the minimum withdrawal amount in the winexch?
The app allows a minimum withdrawal of Rs. 100, which is a higher amount compared to other similar apps. Withdrawals are only possible for the money earned through gaming, not the bonus amount. Users cannot withdraw bonus money, only their earned rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are fully uploaded and saved within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to take around 30 minutes to 3 hours. However, occasional payment delays may cause additional waiting time, potentially up to 24 hours. This delay can vary, affecting the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn. The bonus amount itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To verify your transaction history, go to the settings where you can check if your withdrawal request is being processed. If the request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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