winexch

winexch App support

Contact
+91 2096837113

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, which will securely log you in. No password or email is required, providing a convenient and hassle-free login experience.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP after a reasonable time, try using the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active number. If the number has changed, submit your updated KYC details to the customer support via email to facilitate the account transfer. This will help complete the account shift process efficiently.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated app. Once updated, you can start playing again.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means you can only withdraw the actual earnings from your gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, all your Know Your Customer (KYC) details must be completed and submitted within the app. This requires saving your Aadhaar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, a significant improvement from 30 minutes. However, occasional delays in payment processing can cause wait times of up to 24 hours. This may require additional patience when using the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn. This means the bonus itself cannot be withdrawn, but any resulting winnings can be accessed.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings, where you can see if the withdrawal request is pending. If it's not showing there, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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