winexch

winexch App support

Contact
+91 6582195933

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your login. This streamlined process eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. If you receive a weak signal, wait for it to improve before proceeding. If you don't receive the OTP, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. Once reinstalled, you should be able to log in and play the updated app smoothly.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, users can withdraw a minimum of Rs. 100, which is considered a higher withdrawal amount compared to other apps. Withdrawals are only allowed from the earnings made from gaming activities, not from bonus collections. This restriction ensures that users can only withdraw funds earned from actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, you must submit your KYC details through the app, which includes saving your Aadhar card, UPI, and bank details. This is a necessary step to ensure a successful and secure transaction. Please make sure all required information is accurately filled and saved in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait time of up to 24 hours. This delay can add to the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn by you. This means you can access the money you win, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and check your transaction history. If your request is unsuccessful, don't worry, as the funds will be added to your wallet account within 24 hours. If issues persist, you can reach out to the care centre for assistance.

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