winexch

winexch App support

Contact
+91 3007166985

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows for easy and secure login access.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait a bit and then try again. If you still encounter issues, reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to our customer support via email to facilitate account transfer. This will enable you to access your account without any issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you can easily access and enjoy the app's new features.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus amounts. The earned gaming money is the only eligible amount for withdrawal.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all required KYC details are completed and submitted through the app, including saving your Aadhaar card, UPI information, and bank details. This will facilitate a smooth and secure process. Completion of these details is mandatory for continued use of the application.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay may impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned can only be used within the gaming platform and are not withdrawable. Any winnings made with the bonus amount can be withdrawn. This means the bonus itself remains locked, while winnings from it can be accessed.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in settings to see if your withdrawal request is pending. If it's failing, rest assured that the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.

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