winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 2162631745
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app, enter your registered mobile number, and verify the OTP sent to you. This secure method eliminates the need for a password or email login. You can now easily access the app using just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP after waiting, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should allow you to log in and play without any problems. This should ensure a smooth user experience with the updated app.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not from bonus collections. This means users can only withdraw earnings from their actual gameplay, excluding bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are submitted and saved in the app. This includes linking your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring a wait of up to 24 hours. This delay is an exception rather than the standard experience.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus funds within the gaming platform and cannot withdraw them. Any winnings earned using the bonus amount can be withdrawn. Withdrawals are available for the money earned from playing games, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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