winexch

winexch App support

Contact
+91 9846811748

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This streamlined method allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection for a strong signal and wait for it to stabilize. After clicking "send OTP", wait for the specified time to pass before seeking assistance if the OTP doesn't arrive. If issues persist, you can contact the app's support system through live chat for further help.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number previously used. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version and can easily log in to play. Once updated, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, users can withdraw a minimum of Rs. 100, which is higher than typical withdrawal amounts in other apps. Withdrawals are limited to earnings from gaming activities, and bonus money cannot be withdrawn. This policy ensures that users can only access their actual gaming earnings.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in the app, which includes saving your Aadhar card, UPI, and bank account information. This information will be used to verify and complete the registration process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, a significant improvement from 30 minutes. However, occasional payment delays can cause a wait of up to 24 hours. This may affect the overall processing time, making it a consideration for users.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It is available for withdrawal after earning money by playing games with the bonus amount. In other words, the bonus funds are separate from regular winnings.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to confirm if your withdrawal request is processing successfully. If not, don't worry, the funds will typically be added to your wallet account within 24 hours. If you encounter further issues, you can reach out to their care centre for assistance.

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