winexch
winexch
Share
Add to wishlist
This app is available for your device
winexch
This app is available for your device
Contact
+91 8629619735
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, which will successfully log you in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first, verify that your internet connection is stable and strong. If you're still facing issues, wait for the OTP to be sent after clicking 'send,' and if it doesn't arrive within the allotted time, reach out to the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer. We'll assist you in updating your account with the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without problems.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. Any money collected as a bonus cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in this app. This includes linking your Aadhaar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes, but can also take up to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay occurs occasionally, despite the app's overall efficiency.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and is non-withdrawable. Any winnings earned from playing games with the bonus amount can be withdrawn. This means you can access the money you've won, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
Beyond our games, winexch offers generous bonuses and promotions to both new and loyal players, enhancing their gaming adventure. The dedicated customer support team is available 24/7, ready to assist with any questions or issues that may arise, ensuring a smooth and enjoyable gaming experience.
Enjoy a wide range of flexible deposit and withdrawal options, including credit cards, e-wallets, and cryptocurrencies, designed to make your gaming experience as smooth and hassle-free as possible. This diverse selection of payment methods allows you to choose the one that best suits your needs, ensuring that you can focus on what matters most - playing your favorite games. Our dedicated customer support team is available 24/7, 365 days a year, to assist with any questions or concerns you may have. Whether you're having trouble depositing funds, withdrawing winnings, or need help with a specific game, our knowledgeable and friendly team is always here to help. We understand that technical issues can arise, and we're committed to resolving them as quickly and efficiently as possible, so you can get back to enjoying your gaming experience.