winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 2623719364
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your phone, and you'll be logged in without needing a password or email. This convenient method allows for easy and secure access.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal to appear. If you still don't receive the OTP, click on send OTP again and wait until the time is up. If you experience further issues, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue and update your account information.
Q4: You are getting blackout and the app is not opening?
You'll need to uninstall the app from your device, then download the latest version. This will allow you to log in and play the updated app without any issues. Once updated, you can easily access and play the app as usual.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. However, bonus money cannot be withdrawn, and only the earnings from gaming are eligible for withdrawal. This means you can withdraw the money you've earned by playing games, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional payment delays may require waiting for up to 24 hours. This variance in processing time is something users should be aware of when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the actual winnings earned from playing games, not the bonus amount itself. The bonus funds are non-withdrawable, but any winnings from games played with them can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any withdrawal discrepancies. If the problem persists, funds will be added to your wallet account within 24 hours. If you still encounter difficulties, you can seek assistance from their customer care centre.
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