winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 2154071198
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access the account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and ensure a strong signal. Wait for the OTP to be sent after clicking "send OTP," and if you don't receive it, you can try live chat with the app's support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If it has changed, submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. This will allow you to log in and enjoy the updated app without any problems. Once you've updated, you can easily access and play the app.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other withdrawal limits in similar applications. Withdrawals are only allowed for money earned through gaming, and bonus rewards collected cannot be withdrawn. This distinction allows users to access their hard-earned gaming funds while keeping bonus rewards separate.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI details, and all bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow transactions to be processed within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay in payment processing is a potential drawback of using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games played with bonus funds can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see the status of your withdrawal request. If it's failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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