winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 2961397947
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your phone to complete the login process. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure a strong internet connection is established. Wait for a proper signal, then click "send OTP" and wait for the allotted time. If the OTP doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your existing active number. If the number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help shift your account to the new details.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app seamlessly. Once updated, you can access the app's features without any problems.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, exceeding the minimum withdrawal amounts of other similar apps. Withdrawals are only allowed for money earned from gaming, and not for bonus amounts. This means users can access their hard-earned rewards but not any extra bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card along with your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours in some cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone except the player. Earnings from playing games with the bonus amount are withdrawable. Any winnings from the bonus can be taken out, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the issue persists, rest assured that the money will be added to your wallet account within 24 hours. If it still doesn't, you can reach out to their care centre for assistance.
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