winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 7191768480
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, which will securely authenticate your account. This process eliminates the need for a password or email login, providing a convenient and streamlined experience.
Q2: What should I do if I am not getting OTP?
To proceed, first, check your internet connection and wait for a strong signal to appear. If you still don't receive the OTP after a reasonable amount of time, you can use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your proper KYC (Know Your Customer) details to the customer support system via email to facilitate the transfer of your account. This will help resolve the issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated features. Once installed, you can play the app without any problems.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Only earnings from gaming can be withdrawn, not bonus amounts. This means users must earn the money through gameplay before it can be transferred.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card and linking your UPI and bank details for verification and secure transactions.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services process transactions in a relatively short time, usually between 30 minutes and 3 hours. However, payment delays can occur, resulting in a wait of up to 24 hours. This delay is an exception to the typical quick processing times experienced within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus itself remains non-withdrawable, but winnings from it can be cashed out.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
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