winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 0197914902
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) that will be sent to your number, and you'll be logged in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still have issues receiving the OTP, you can try clicking the "send OTP" button again. If you don't receive the OTP after the allotted time, visit the app's support system for assistance through live chat.
Q3: What should I do if I am not able to log in with my old number?
Log in with your active number if it remains unchanged. If your number has changed, submit your updated KYC (Know Your Customer) details via email to our customer support. This will facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version. After reinstalling the app, you should be able to log in and play without any problems. This update should provide a smoother and more enjoyable gaming experience.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. Users cannot withdraw bonus money, only the money earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are complete and saved in the app. This includes linking your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, delays can occur with payments, requiring users to potentially wait up to 24 hours for resolution. This variation in processing time is dependent on the specific services used within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes, and cannot be withdrawn by anyone else. You can, however, withdraw the money earned from playing games using the bonus amount. Any winnings from the bonus will be available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is being processed. If the request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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