winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 5717934676
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure a strong internet connection is established. Wait for a strong signal to come in, then click on send OTP and wait for a short period of time. If the OTP doesn't arrive, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, submit your correct KYC documents to our customer support team via email to facilitate a smooth account transfer. This will help complete the account update process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app without any problems. Once updated, you can start playing the app again.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not bonus rewards. This means you can cash out the funds you've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete your account setup, please ensure all your Know Your Customer (KYC) details are uploaded and submitted in the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions efficiently, taking anywhere from 30 minutes to 3 hours. However, in some cases, payment processing can be delayed, requiring a wait of up to 24 hours. This delay may disrupt the expected speed of the app's services.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from the bonus within your gaming account, it cannot be withdrawn. The funds earned from playing games with the bonus amount are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, check your transaction history in the settings. If the issue persists, the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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