winexch

winexch App support

Contact
+91 0266678806

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to be successfully logged in. This method replaces the need for a password or email login, providing a simple and convenient way to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. Wait for the send OTP button to be active after which you'll need to click it and wait for the OTP to be sent. If you don't receive the OTP within the given time, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your phone number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and continue playing with ease. Once updated, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities only, excluding bonus amounts. This means users can only withdraw the money they've earned, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, all your Know Your Customer (KYC) details must be completed and submitted within this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a process that typically takes between 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay can be a temporary setback in an otherwise efficient app experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds are exclusive to gaming use and cannot be withdrawn by anyone else. You can withdraw the winnings earned by playing games using the bonus amount. The bonus itself, however, remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If your funds are not reflected in your wallet account within 24 hours, you can contact their care centre for further assistance.

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