winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 6132442804
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you still face issues, wait for the OTP to be sent and then contact the app's support system via live chat if you don't receive the OTP.
Q3: What should I do if I am not able to log in with my old number?
If your account login number has changed, try logging in with the new number. If it hasn't changed, but you're unable to access your account, please send your KYC (Know Your Customer) details to the customer support system via email. This will help facilitate a transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play with the newly updated app. Once updated, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for money earned through gaming activities, and not for bonus amounts. Users cannot withdraw bonus funds, only the income they've earned from gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know-Your-Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, resulting in a wait time of up to 24 hours. This delay can occur occasionally, despite the app's otherwise efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is delayed, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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