winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 9521607662
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. The system will then send a verification code (OTP) to your phone, which you must enter to complete the login process. Once verified, you can log in securely without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you don't receive the OTP after the allotted time, you can use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, log in with the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and start playing the updated app. Once updated, you should be able to access the app without any further problems.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for funds earned from gaming, not bonus amounts. This allows you to cash out your gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and submitted within the app. This includes saving your Aadhar card and linking your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes, but in some cases, it may take up to 3 hours. However, there is also a possibility of payment delays, which can extend the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn or used by anyone else. Any winnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the money doesn't appear in your wallet account within 24 hours, you can contact their care centre for assistance.
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