winexch

winexch App support

Contact
+91 7828405768

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This secure method eliminates the need for a password or email login. Once verified, you can easily access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still can't receive the OTP after clicking send, wait for the allotted time to pass. If the OTP doesn't arrive, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your active account number, and if the number has changed, submit your updated KYC (Know Your Customer) details to customer support via email. This will assist in transferring your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version and reinstall it. This should allow you to log in and play the app without any problems.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not bonus amounts. This means users can redeem their winnings, but not the bonus rewards they've received.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in this app, including saving your Aadhaar card, UPI information, and bank details. This ensures a smooth and secure onboarding process. Your cooperation in providing these details is highly appreciated.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions quickly, typically taking between 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the payment to be processed. This delay is an occasional exception to the app's generally efficient transaction processing.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned from gaming with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal request, go to the settings and view your transaction history. If the request is failing, don't worry - the funds will be added to your wallet account within 24 hours. If you experience any issues, you can reach out to their care centre for assistance.

Similar apps

Ratings and reviews