winexch

winexch App support

Contact
+91 8817634085

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. Once verified, you can log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal before initiating the process. Wait for the OTP to be sent after clicking "send OTP," and if it doesn't arrive within the allotted time, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate account transfer. This will help resolve the issue and enable access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you should be able to access the app with ease.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, the minimum withdrawal amount is Rs. 100, which is a higher threshold compared to other apps. Withdrawals are only possible for earnings from gaming activities, not bonus money collected. This means users can withdraw the money they've earned through gaming, but not any additional bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in the app, which includes saving your Aadhar card, UPI, and all relevant bank details. This is a necessary step in the process. Ensuring your information is up-to-date and saved correctly will help facilitate the next steps.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within a timeframe of 30 minutes to 3 hours. However, occasional payment delays can occur, potentially extending the wait to up to 24 hours. This delay is a rare exception to the usually quick processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.

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