winexch

winexch App support

Contact
+91 8692201210

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number for secure authentication. This eliminates the need for a password or email login, making it a convenient and hassle-free process.

Q2: What should I do if I am not getting OTP?

To proceed, ensure you have a stable internet connection with a strong signal. If you don't receive the OTP after clicking send, you can try again or contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your existing active number. If your number has changed, please submit your updated KYC details to the customer support team via email to facilitate a seamless account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated app without any problems.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned through gaming activities, not for bonus rewards. Any bonus money collected cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in this app, including saving your Aadhar card, UPI information, and all relevant bank details. This information is required to ensure a smooth and secure experience. Failure to do so may prevent you from accessing certain features or services.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, there may be instances of delayed payments, causing users to wait up to 24 hours. This delay is typically an isolated issue with payment processing.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, visit the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, the money will be added to your wallet account within 24 hours. If the problem persists, contact their care centre for assistance.

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