winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 9374142597
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, ensure you have a strong internet connection. Wait for a reliable signal, then click the "send OTP" button and wait again for the OTP to arrive. If you don't receive the OTP within the allotted time, you can seek assistance via the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your current active number. If it's been changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help complete the account update process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've downloaded the updated app, you should be able to log in and start playing without any problems. This should resolve any issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Only earnings from gaming activities can be withdrawn, with bonus amounts remaining non-withdrawable. The app has a clear distinction between earned and bonus funds, allowing users to withdraw their gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, including saving your Aadhar card, UPI information, and all bank details. This is a necessary step to ensure a smooth and secure experience. All required information must be accurately provided to finalize the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, reducing the overall process time from 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait for up to 24 hours for the transaction to be processed. This delay is an exception to the usual quick processing time offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. This means the bonus earnings can be withdrawn, but the bonus amount itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's stuck, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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