winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 3430074610
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account. This method allows for passwordless and email-less login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP after a reasonable time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate account transfer. This will help resolve the issue and regain access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should enable you to log in and access the updated app without any further problems. Once installed, you can proceed to play the app.
Q1: What is the minimum withdrawal amount in the winexch?
The app allows users to withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. However, this withdrawal limit only applies to earnings from gaming, and bonus money cannot be withdrawn. Users can only redeem money earned through gaming activities, excluding bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that typically takes 30 minutes to 3 hours. However, there may be occasional delays in payment processing, resulting in a waiting period of up to 24 hours. This can affect the overall time it takes to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus itself remains locked and cannot be accessed for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, the money will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for assistance.
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