winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 0815642319
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to access the account, eliminating the need for a password or email. This convenient method allows for easy login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still unable to receive the OTP after sending a request, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should allow you to play without any issues.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than in other apps. Withdrawals are limited to the money earned from gaming activities, not bonus amounts. Users cannot withdraw bonus funds collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and stored within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, which is significantly faster than the initial 30-minute timeframe. However, occasional payment delays may cause users to wait for up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the account owner. Any winnings earned while using the bonus can be withdrawn. This means the bonus itself has restrictions, but winnings from it do not.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is failing. If it's pending, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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