winexch

winexch App support

Contact
+91 8249766470

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection to ensure a strong signal. If you still experience issues, click send OTP and wait for the code to arrive. If you don't receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, attempt to log in with the active number associated with it. If the number has changed, provide your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. They will help you complete the process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Next, download the latest version of the app and install it. This should allow you to log in and play the updated app without any problems.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than many other apps. You can only withdraw earnings from gaming, not bonus rewards. This means you can access the money you've earned through gameplay, but not the bonus funds.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI, and bank details. Having this information saved will facilitate further processes in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, there may be delays with payments, requiring a wait of up to 24 hours in some cases. This delay is a notable exception to the otherwise efficient experience provided by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus itself is non-withdrawable, but winnings from it are accessible.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.

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