winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 0463064712
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) to securely access your account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal before attempting to send the OTP. If you don't receive the OTP within the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, first try logging in with your current active number. If your number has changed, submit your updated KYC details to the customer support team through email to facilitate the transfer of your account. This will help complete the process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download the latest version of the app, which should allow you to log in and play without problems. This update should provide a smoother gaming experience.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount can only be of the money earned from gaming and not from bonus collections. This means you can only withdraw earned rewards, not bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are uploaded and verified through the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and bank details within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for transactions to be completed. This delay may be experienced occasionally, despite the app's usual efficiency.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming environment and cannot be withdrawn by anyone. You can withdraw winnings earned from playing games using the bonus funds. This means the bonus amount itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you don't see the funds, you can contact their care centre for assistance.
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