winexch
winexch
Share
Add to wishlist
This app is available for your device
winexch
This app is available for your device
Contact
+91 8990136665
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still experience issues, click 'send OTP' and wait for the time allowed, or else, seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try using the same active phone number you previously used to log in. If your phone number has changed, please submit your updated Know Your Customer (KYC) documents to our customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and play without any problems. This will ensure you have the most up-to-date app and can continue playing with ease.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts. The app restricts users from withdrawing bonuses, allowing only genuine gaming earnings to be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
Please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay in payment is a notable exception to the app's otherwise efficient processing.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from a bonus for gaming purposes and cannot withdraw it. The bonus funds themselves are non-withdrawable, but any winnings earned using those funds can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry - the money will likely be added to your wallet account within 24 hours. If it still doesn't appear, contact their care centre for assistance.
winexch takes security to the next level, ensuring secure and hassle-free banking transactions. We offer support for a wide range of deposit and withdrawal methods, including credit/debit cards, e-wallets, and cryptocurrencies, catering to a diverse array of preferences. Our dedicated team is committed to providing exceptional customer service, with a support team available 24/7, 365 days a year. Whether you have questions or concerns, we're always here to help, ensuring that you have a seamless and stress-free experience with us. With our cutting-edge security measures in place, you can trust that your transactions are safe and protected. Our team works tirelessly to ensure that our systems are always up-to-date and secure, providing an added layer of protection for your transactions. From deposit to withdrawal, we offer a variety of options to suit your needs, making it easy to manage your finances with us. Whether you prefer the convenience of online banking or the security of physical transactions, we have a solution that's tailored to your preferences. At winexch, your security and satisfaction are our top priorities. We're committed to providing you with the best possible experience, and our dedicated support team is always here to help you every step of the way.
To enhance your gaming experience, winexch offers a range of convenient deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. Our secure transactions and robust cryptography protocols ensure the safety of your funds and personal information. This means that you can confidently and easily make deposits and withdrawals, without worrying about the security of your financial data. With our reliable and secure systems, you can focus on enjoying your gaming experience without any concerns about your transactions.