winexch

winexch App support

Contact
+91 8998178198

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you'll be logged in without needing a password or email login. This makes the login process easier and more convenient.

Q2: What should I do if I am not getting OTP?

To proceed, ensure a stable internet connection and wait for a strong signal to come through. If you don't receive the OTP, click on "send OTP" again and wait for the allotted time. If the issue persists, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details via email to help shift your account to the new number. This will facilitate a smooth transition.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you'll need to uninstall the existing app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features. After reinstalling, you should be able to log in and start playing without any issues.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earnings from gaming activities, excluding bonuses. Bonus funds cannot be withdrawn, allowing users to cash out only the money they've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes linking your Aadhaar card, UPI, and saving your bank details. Completing these steps will enable you to use the app fully.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can cause waiting periods of up to 24 hours. This may impact the overall duration of the process, although it is still generally efficient.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from games played with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.

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