winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 2962202136
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This will securely authenticate you without requiring a password or email. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal. Click on send OTP and wait for a set time; if the OTP doesn't arrive, you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, please email your correct KYC (Know Your Customer) details to our customer support system to assist with transferring your account. This will help facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once downloaded, you can access the app and enjoy its new features.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other apps. Withdrawals are only available for the money earned from gaming activities, not for bonus amounts. You can withdraw the money you've earned through gaming once it meets the minimum withdrawal threshold of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card, linking your UPI, and storing your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
Using this app, the process from start to finish can take anywhere from 30 minutes to 3 hours due to its fast and stable services. However, payment delays may occasionally occur, requiring a wait of up to 24 hours. This delay is an exception to the usual swift process provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from using the bonus can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, rest assured that the funds will be added to your wallet account within 24 hours. If the problem persists, you can seek assistance from their care centre.
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