winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 6978664949
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, this will securely log you in without requiring a password or email. This convenient method allows easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still experiencing issues, wait for the OTP to be sent after clicking the 'send OTP' button. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, verify and send your correct KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve the issue and activate your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you can enjoy the app with the latest features and improvements.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount can only be deducted from the money earned through gaming activities, not from bonus collections. This means users can only withdraw their actual winnings from gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure your Know Your Customer (KYC) details are completed and submitted through the app, which includes saving your Aadhar card, UPI, and bank details. This information is required for the verification process. Completing these steps will allow you to continue with the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are fast and stable, allowing for a processing time of 30 minutes to 3 hours. However, payments may occasionally be delayed, requiring a wait of up to 24 hours. This delay can occur even with a normally efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus can be withdrawn. This means the bonus itself remains locked, but winnings from it are accessible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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