winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 0611204375
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows you to easily access your account.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal. If you still don't receive an OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If the number has changed, please send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and enjoy the updated app without any problems. Once updated, you can start playing again.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other apps. Withdrawals are only allowed for the money earned from gaming, not the bonus rewards collected. This distinction means users can only withdraw earnings from their gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC (Know Your Customer) details within the app. This will require saving your Aadhar card, UPI (Unified Payments Interface) information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours. This delay can impact the overall timeframe for completing the process in the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can use it to play games, but the amount earned from playing those games can be withdrawn. Any winnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
Making deposits and withdrawals at winexch is a seamless process, thanks to our diverse range of reliable payment options. These options include credit cards, electronic wallets, and cryptocurrencies, providing users with a high level of flexibility and convenience. At winexch, the security and confidentiality of our customers' personal and financial information are our top priority. To ensure the integrity of all transactions, we employ robust encryption methods to protect sensitive data and prevent unauthorized access. This means that our customers can enjoy complete peace of mind when making deposits and withdrawals, knowing that their information is safe and secure.
At winexch, we recognize the significance of a smooth and secure banking process, which is why we offer a range of deposit and withdrawal methods to cater to our clients' diverse needs. We accept multiple payment options, including credit cards, electronic wallets, and cryptocurrencies, to ensure that our customers can easily manage their accounts and conduct transactions without any hassle. Beyond providing a wide range of payment methods, our commitment to customer satisfaction also extends to our dedicated support team. Our team is available 24 hours a day, 7 days a week, and is always ready to assist with any questions, concerns, or issues that may arise. We understand the importance of timely and effective support, and our team is trained to provide prompt and helpful responses to ensure that our clients' needs are met efficiently and professionally. Whether you need assistance with a transaction, have a query about your account, or require guidance on how to use our services, our support team is always available to help.