winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 4063793285
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're unable to receive the OTP after clicking "send," wait for the allotted time to pass. If you still don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If the number has changed, please send your updated KYC (Know Your Customer) details to the customer support email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are only allowed for money earned from gaming, and not for any collected bonus. This means you can redeem your gaming winnings but not the bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are complete and uploaded in the app. This includes saving your Aadhar card, UPI information, and bank details. A fully completed profile will allow you to move forward with the application process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within a short timeframe, usually between 30 minutes and 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This variability may impact the overall processing time for users.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. The bonus funds themselves remain separate and are not eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check your transaction status, go to the settings and review your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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